A kiosk at your counter shows a QR code customers scan with their own phone, or lets them check in right on the screen. A dedicated tablet takes customers through check-in on the tablet itself.
Set up the device
- On the tablet or computer, sign in as the owner or a manager. In the menu, tap Launch Counter Kiosk (or Launch Check-in Tablet for a front-desk tablet).
- When asked Use this device as your kiosk?, tap Use this device. If you have more than one, pick Which kiosk is this? first.
- The device signs out of your account, so customers can’t open your business screens from it.
For a numbered front-desk tablet, enter a Tablet number under Dedicated check-in tablets and tap Set up Tablet with that number.
Set up your kiosk has step-by-step lists for iPad, Android and Windows, including Keep this screen awake.
The counter QR code
The QR code on the kiosk changes about every minute, so a photo of it or a copy taken home can’t be used to check in later. Someone who scans an old code sees: “This secure entry code expired. Scan the current code at the business and try again.”
Privacy between guests
- If nobody touches the screen for a while (30 seconds by default), it asks Still there? and clears itself 10 seconds later. Starting over never cancels a check-in already confirmed.
- After someone checks in, their ticket shows for 15 seconds, then the screen resets for the next guest.